Approve Your Proofs
Please ensure you read the below before approving your proofs.
- It is essential that you check the proof thoroughly to ensure all details are correct and that there are no spelling errors.
- Please ensure you check all spelling, dates and names carefully, this is the clients responsibility to spell check all artwork.
After printing should any errors be identified the client will be charged for any additional reprinting costs.
PLEASE CHECK, CHECK AND CHECK AGAIN!
- Rella Event Stationery takes no responsibility for spell checking any proofs provided and are not responsible for any errors proofs may contain.
Please ensure that you have spell checked your proofs thoroughly, if any errors are identified please contact us to receive an updated proof.
- Production will not commence on your stationery until the proof has been approved by completing this form.
Delays in providing your approval may delay the start of work on your order.
- Please note that it is not always possible to copy and paste the information provided and information is often inputted manually.
Please note with this in mind human errors are to be expected and it is not the responsibility of Rella Event Stationery to identify these.
Please ensure you check all wording and spelling carefully. .
- Any changes to any order requested after your approval are agreed at the discretion of Rella Event Stationery and will depend on
the production stage and time scale, and may incur additional costs.
- Colours of print, card stock and ribbon may vary slightly from screen to physical print
- All fonts, sizes and materials will be used as per the proof, I am unable to make any amendments or changes without a new sign off by the client.
What is shown on the proof is what will be printed!
- Proofs are intended as a visual representation to give you a visual idea of how your stationery will look, however all items are handmade and printed this means there will be slight differences from screen to print and from one invitation to another.......they are handmade afterall!
- Due to the nature of our handmade invitations and stationery, items appearance may vary slightly from each other, and any previous samples ordered.
- The ribbon colours that are provided by Rella Event Stationery via website or pictures, may not be a true representation of the colours through your screen.
If you wish to see exact colours, you should ask for us to send you samples of ribbon (a small charge may be applied).
- Rella Event Stationery holds the right to take and use pictures of all stationery created on social media for advertisement,
unless asked by the customer otherwise.
- In the event of the customer cancelling an order, any monies already paid will be lost and the production slot will be released.
Cancellation orders are non transferable​
- Due to all items being personalised unfortunately we do not offer refunds or exchanges.
- All of our orders are very carefully packaged. In the unlikely event that any items are damaged, it must be reported within 24 hours of receipt.
Each resolution will differ dependant on timescales and damage incurred
- Once you have checked your proofs thoroughly and read the above, please complete the below form.
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